- Zoom Unable To Detect Camera On Hp Laptop? – Digi Effects
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- Zoom Camera Not Working On Hp Laptop? – Digi Effects
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The information in this document applies to the following:. Microsoft Windows 10 19H2 Version To resolve this issue, refer to the following link to download and install the following Zoom update: New updates for Windows in English. Zoom client version 5. You can also get the update from the Zoom UI if your computer has not joined a domain.
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My zoom video is not working on my hp laptop - my zoom video is not working on my hp laptop.How to Fix Zoom Videos Not Working Problem?
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I regularly use my laptop's integrated video camera in GoToMeeting and it works just fine. Zoom, however, will not show any video. I have downloaded the latest version, I have checked my privacy settings which show that Zoom has access to my camera. I have rebooted my laptop since installation of zoom. The camera light shows "on" on the laptop when I start a meeting, but nothing shows in the preview or to people on the call with me. Hi Kathy7 thank you for your post here on the Zoom Community!
I wanted to offer some thoughts about why this may be happening:. Microsoft Skype for example is one I have seen do this. If you can completely exit out of any apps that might be using the camera and try Zoom again that would be great. You can even do this when you are not in a meeting. Click on Video, and you will see some camera choice options there. If your camera is recognized by Zoom you will see a small picture of yourself in camera.
If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the discussion. Thank you! I have gone into settings and confirmed everything.
When I turn Video on, the light shows on my laptop's webcam. But the screen for preview is black. I have no other video software apps running at the time. This only happens for Zoom. Hi Kathy7 thank you for the additional detail. Ok, if you have for sure exited out of any other program that may be using your camera, and still no video, we may need to completely uninstall the Zoom client and start fresh. I have uninstalled and re-installed the zoom client already.
I just did it again just to make sure, and same exact thing, black screen. It never prompts me to give permission to access my camera or microphone, like most video software does. I also closed Microsoft Teams just in case that was interfering. Same thing. I uninstalled Zoom and reloaded it. My video still will not come on. It has defaulted to Cyberlink Web Cam Splitter.
I do not have an external camera, only the one built in to my Dell Desktop. My video is totally muted. I cannot control it. I now have the problem described above. My camera works - but in Zoom I can't be seen by others. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
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Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom video not working on Dell Inspiron 15 laptop integrated web cam.
Kathy7 Observer. All forum topics Previous Topic Next Topic. I wanted to offer some thoughts about why this may be happening: - occasionally you may have another app open that is using the camera and tying up the camera in such a way that it can't be shared with other apps.
Also, you can go into your Zoom client settings You can even do this when you are not in a meeting. In response to jeremyjustin. In response to Kathy7. I rebooted and now it's working. Thanks for walking through the whole thing with me. PeterMartin Observer. Post Reply. Related Content. Cisco O Calendar integration not working wtih Zoom CRC in Rooms and Workspaces Video no longer working in Meetings Zoom meeting integration with simulteneous interpretation equipment - Shure microflex complete in Meetings Re: Zoom video not working on Dell Inspiron 15 laptop integrated web cam in Meetings
- Is Your Webcam Not Working on Zoom? Here’s What to Do
I've read through all of the guides on the automated messages, but I need more assistance. I've taken all of the steps to enable my camera for zoom meetings, but nothing seems to work. What else can I do? Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:. Make sure that other programs or applications that use the webcam are completely closed or not in use. The webcam might be associated with another software program or not responding.
Often, simply restarting the computer can correct the problem. Restart the computer, and then open your webcam software as soon as Windows finishes loading. If your webcam is working, a preview of your webcam is displayed. You can also choose a different webcam, if available.
Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver. Use the following steps to change the driver for your webcam:. If a Let's identify your product to get started page displays, click Laptop or Desktop. Type the model name for your computer in the Or, enter your serial number field, and then click Submit. If a Matching products web page opens, select your model number from the list.
The software results page for your computer displays with the default operating system selected. If you need to change the operating system, click Change, select your version, and then click Change.
If a webcam driver update is available from HP, download the file to your computer and install the software according to the instructions on the webpage. After updating, restart the computer, and then try using your software again. If the problem persists, continue using these steps to install a generic Windows USB video driver. If a webcam driver is not available from HP or you cannot access the Internet, continue using these steps to install a generic Windows USB Video driver.
If there is no imaging devices category listed in Device Manager, stop using these steps and see the section Webcam is not listed in Device Manager in this document. If more than one webcam driver is listed, right-click the driver and select uninstall for any driver that is not the HP Webcam or Microsoft USB Video Device driver. Once the other drivers have been removed, restart your computer and open your software.
If problems persist, continue using these steps. Double-click Imaging Devices to expand the list of webcam drivers, right-click the webcam driver, and then select Properties. Make a note of the existing name of the webcam driver Example: HP Webcam , as it might change after the update. Hope this helps! Keep me posted for further assistance. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic. New member. Message 1 of 2. HP Recommended. Operating System: Microsoft Windows 10 bit. Hello, I've read through all of the guides on the automated messages, but I need more assistance.
Maia T. Tags 2. HP Support Agent. Message 2 of 2. Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue: Step 2: Close conflicting applications Make sure that other programs or applications that use the webcam are completely closed or not in use.
Step 3: Restart the computer to correct webcam problems The webcam might be associated with another software program or not responding. If restarting the computer does not correct this problem, continue troubleshooting.
Step 4: Uninstall and reinstall webcam software Uninstall the webcam software. Go to the webcam software website to install the latest version of the software. Step 5: Test your webcam Zoom Testing your webcam if you are not in a meeting Log in to the Zoom client. Click your profile picture, and then select Settings. Click the Video tab. Click Video Settings. Step 6: Update or change the webcam driver Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver.
NOTE: If you cannot find the operating system you want in the list, HP does not have drivers for that operating system. From the list of available software and driver categories, find the webcam driver.
In Windows, search for and open Device Manager. Double-click Imaging Devices to expand the list of webcam drivers. On the Webcam Properties window, select Update Driver Select to Browse the computer for the desired driver. Click Let me pick from a list of device drivers on my computer. Remove the selection from Show compatible hardware. Click Next to install the webcam driver.
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